When visiting popular theme parks like Disney, getting around the crowds can be difficult for those with mobility issues or other disabilities. The Disability Access Service (DAS) pass is a service provided by several major theme parks, including Disney, to help guests with disabilities experience the park more comfortably. But what to say to get a DAS pass can be confusing, especially if you’ve never used one before.
In this article, we’ll walk you through the process of how to obtain a DAS pass and provide tips on what to say when requesting assistance. Whether you’re planning a visit for yourself or someone else, knowing the right words and steps to take can make your trip more enjoyable and less stressful.
1. “I Have a Disability and Need Assistance”
The Basics of Requesting a DAS Pass
The first step to obtaining a DAS pass is to make sure the park is aware of your need for assistance. You’ll typically want to speak with Guest Relations or the appropriate help desk upon arrival.
What to say:
- “I have a disability and would need assistance with accessibility throughout the park.”
- “Can you please assist me with obtaining a DAS pass for my visit today?”
Why it works:
Being direct and clear about your needs is the first step in receiving the right accommodations. Staff are trained to understand the importance of accessibility and can guide you through the process.
2. “I Have Difficulty Waiting in Long Lines”
Explaining Your Needs Clearly
The DAS pass is primarily designed to help guests who have difficulty standing or waiting in long queues. When explaining your situation, focus on how long lines affect you or the person you’re requesting the pass for.
What to say:
- “I am unable to wait in long lines due to [insert condition], and the DAS pass will help with this.”
- “Waiting in lines for extended periods is not possible for me due to my condition.”
Why it helps:
This lets the staff know exactly why you need the pass. Being specific can help the team determine what accommodations are best for your needs and guide you in the right direction.
3. “I’ve Seen That the DAS Pass Can Be Used to Manage Wait Times”
Showing Familiarity with the System
Knowing about the DAS pass ahead of time can be helpful. It shows that you are informed and makes the process smoother.
What to say:
- “I’ve heard that the DAS pass can help with managing wait times and would be greatly appreciated.”
- “I understand that this pass allows me to use a return time for rides instead of waiting in line.”
Why it’s helpful:
This shows that you have done your research and understand how the DAS pass works. It can make the process smoother and show that you are not trying to take advantage of the system.
4. “Do You Need Any Documentation of My Disability?”
Clarifying the Documentation Requirements
Most theme parks, like Disney, do not require extensive medical documentation for a DAS pass, but they may ask for verification of your needs. Knowing what is needed in advance can help you prepare.
What to say:
- “Do I need to provide any documentation of my disability to receive a DAS pass?”
- “What type of documentation do I need to show that I qualify for a DAS pass?”
Why it helps:
This ensures that you are ready with the necessary paperwork, if required. Some parks may only need you to verify your condition briefly, but it’s good to clarify in advance.
5. “How Does the DAS Pass Work for Ride Wait Times?”
Understanding the Process of Using the DAS Pass
Once you have obtained your DAS pass, it’s essential to understand how it works for waiting times at attractions. Typically, the pass allows you to schedule a return time for rides, so you don’t need to physically wait in line.
What to say:
- “Can you explain how I can use the DAS pass for ride wait times?”
- “What is the process for using the DAS pass for rides and attractions?”
Why it’s useful:
Asking for clarification on how to use the pass ensures you’re familiar with the system, and it also helps you take full advantage of the accommodations provided.
6. “What Attractions and Services Are Covered by the DAS Pass?”
Inquiring About Park-Specific Details
Every park may have different policies about what is covered by the DAS pass. Some rides may have special accommodations, while others may not require any at all.
What to say:
- “Could you provide me with a list of attractions or services that the DAS pass can be used for?”
- “Are there any specific rides or shows where the DAS pass is valid?”
Why it’s important:
Knowing the specific details helps you plan your day better and ensures you make the most of the accommodations provided. It also prevents surprises when you arrive at different attractions.
Final Thoughts: What to Say to Get a DAS Pass
Knowing what to say to get a DAS pass can make your visit to theme parks more comfortable and accessible. Whether you’re looking for assistance due to mobility issues, difficulty waiting in lines, or any other qualifying condition, the staff at most parks are there to help. By being clear, polite, and informed about the process, you can ensure a smooth experience.
Remember, the goal of the DAS pass is to make the park more enjoyable for everyone, so don’t hesitate to ask for the help you need to make the experience better